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Tuesday, July 19, 2011

PIA login page shows intermittent behaviour

After entering the login details on the PeopleSoft PIA page, browser shows blank page and URL keeps on blinking intermittently in the address bar at the bottom
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Below steps are suggested to resolve this issue.
1. Please make sure the system time of the local client machines is correct and synchornized with PeopleSoft Server. In case the time difference is more than session time out set at webserver ,user IE will keep on looping after the login screen.
2. In your browser, check the Internet Options > Connections > Lan Settings and see whether there is any proxy server specified there.
3. Try setting Security Medium-low for local intranet, Low for trusted sites.
4. Add the Authentication Domain into the Exceptions for use of the Proxy. In IE, > Connections> LAN Settings > set the *.AuthDomain to Proxy Exceptions.
5. Disable all browser popup blockers.
6. Go to Tools > Internet Options > Advanced and Hit Restore Defaults.

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